Grand Riviera Princess Hotel - Playa del Carmen

Prolongaci¿N 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Riviera Princess Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Dining room

Snack bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Heated swimming pool

Overview

Grand Riviera Princess Hotel is located near by natural beaches. Grand Riviera Princess Hotel has been welcoming guests to its elegant rooms since 2007.

The stunning location close to a bus stop provides a quick access to Morph Kiteboarding Maroma Beach, Chankanaab Park and Temazcal Natura. Playa del Carmen city center is 7 km away.

There are a market and shopping centers in the proximity of the hotel.

Cancun International airport can be reached in 45 minutes by car from Grand Riviera Princess Hotel.

Rooms

This hotel comprises of deluxe family junior suite, villa suite and family double room that come with Italian décor as well as coffee/tea makers, a laptop-compatible safe, satellite TV, a mini bar and complimentary wireless internet. The guestrooms look out on the garden. For more comfort a shower, a spa bathtub and bathrobes are provided.

Eat & Drink

There is a dining area for guests to enjoy their meal. Guests can unwind in the traditional restaurant, which serves special Mediterranean-Asian cuisine. The delightful café bar offers live music and billiards.

Services

Along with a beauty shop, a safety deposit box and free parking there are a slide projector, a business center and conference equipment available on the premises.

Relax

On-site leisure facilities include a diving centre, a night club and a heated pool. Guests may choose from aerobics classes, aqua fitness and a gym as well as archery, canoeing and scuba diving to spend their time actively.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   672.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Diving center
  • Scuba diving
  • Sailing
  • Banana boat
  • Water skiing
  • Motor board
  • Tennis court
  • Football
  • Basketball
  • Volleyball
  • Bocce
  • Billiards/ Pool tables
  • Darts
  • Table tennis
  • Archery
  • Aerobics

Services

  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Night club
  • Garden area
  • Theater
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • Pool view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children may stay at the price of 25 % of the room stay per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Riviera Princess Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Prolongaci¿N 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    4.4 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    672

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Guest Room
Size: 595 sq. feet
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Grand Riviera Princess photos Room Laguna Villa Suite
Villa
Bed type: Double bed
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— Less information+ More information

Villa|Villa Laguna Romance Adults Only

Grand Riviera Princess photos Room Laguna Villa Suite
Villa Suite
Bed type: Double bed
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  • Air conditioning
  • Shower
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Room facilities
    Grand Riviera Princess photos Room Platinum Suite
    Suite
    Bed type: Twin beds or 2 Single beds or Sleeping arrangements for 3 persons
    Size: 660 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
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    Room facilities
      Grand Riviera Princess photos Room Junior Suite
      Junior Suite
      Size: 510 sq. feet
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      — Less information+ More information
      Grand Riviera Princess photos Room
      Family Room
      Bed type: 2 Single beds or Double bed or Twin beds or Twin beds
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      FAMILY ROOM (2AD). ALL INCLUSIVE. Nett / Fit Rate

      Room facilities
        Family Triple Room
        Bed type: Sleeping arrangements for 3 persons
        Check Prices
        — Less information+ More information

        FAMILY ROOM (3AD). ALL INCLUSIVE. Nett / Fit Rate

        Grand Riviera Princess photos Room Junior Suite Deluxe
        Deluxe Junior Suite
        Bed type: Double bed or 2 Single beds or Twin beds
        Size: 595 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Grand Riviera Princess photos Room Family Club Deluxe Junior Swimout
          Deluxe Family Junior Suite
          Bed type: Double bed or Sleeping arrangements for 3 persons or 2 Single beds
          Size: 595 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Grand Riviera Princess photos Room Junior Suite Deluxe
            Luxury Junior Suite
            Bed type: Double bed
            Check Prices
            — Less information+ More information

            Junior Suite|Junior Suite Luxury

            How to reach hotel

            hotel Grand Riviera Princess Hotel - Playa del Carmen Playa del Carmen location
            Show big map »

            Hotel Address:

            Prolongaci¿N 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

            Get directions
            City Center
            • Playa del Carmen
              4.4 mi
            Airports
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              672

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Mexico

            Use Badge

            Grand Riviera Princess Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Popular areas

            Monuments and Landmarks

            • Church of Guadalupe - 2.7 mi

            Local attractions

            • Cenote Chaak Tun - 2.7 mi
              Av. Juarez, Playa del Carmen
            • Cavernas Chaaktun - 2.7 mi
              Playa del CarmenMexico
            • Temazcal Natura - 3.3 mi
              Monte de los Cibeles, Playa del Carmen
            • Whale Shark Tour - 2.7 mi
              Playa Del Carmen-Isla Mujeres -Holbox
            • Sian ka'an Jeep Tour Expedition - 3.3 mi
              Monte de los Cibeles, Playa del Carmen
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              672

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Mexico

            Use Badge

            Hotels nearby
            Cities nearby

            Grand Riviera Princess Reviews

            Guest reviews are submitted by our customers after their stay at Grand Riviera Princess

            Average guest rating

            8.4out of 10
            Superb
            Based on 83 reviews

            Rating by category:

            Location
            9.3
            Rooms
            10.0
            Service
            10.0
            Value
            8.0
            Dining
            10.0

            Guest reviews

            • Group of friends
              8.8

              This hotel is a great hotel.... The size of a small village. The restaure la vachiera is amazing and thaats the only one that I have done... So I guess that the others are quite good. The only problem is the taxi to move from the hotel, they are puting the price up since they are not allow to come at the entrance of the hotel... So you will pay 20% more than normal rate without any negociations possible ! I loved the place

            • Couple
              9.2

              the facility and staff were great.

              it is not as close to town as one would like. the hotel shuttle to and from downtown is very complicated. Signing up for dinner or activities is an activity in itself. The photos of the Platimun Room shows a hot tub on the balcony - there was no hot tub on the balcony. It is far too difficult to make dinner reservations where you want - this should be planned in advance (way in advance).

            • Couple
              8.8

              The hotel offer totally everything its huge lots of space lot of bars great food best choice....rooms huge balcony big....beach very nice sea clean....its great choice to get spoil:))and just to relax.Make sure you take trip to Playa de Carmen city.....offer great shoping. And if you crazy enough take a car and go to Calakmul, its very long way for sure but totally the best biggest no people around you can climb totaly up on pyramide and you will see top of the world:)

              Huge hotel resort like this should offer hotel transfer to airport...but you have to pay taxi.....

            • Older travelers
              10.0

              A totally relaxing holiday Staff really friendly and could not do enough for you

              Would have liked an air conditiioned lounge to sit in at night

            • Family with children
              7.0

              It' s the good hotel, but the beach it's not beautiful.

            • Single
              8.2

              Very beatiful hotel, great food, very friendly staff.

              A bit far from the city center. Taxis to and from quinta avenida are a bit expensive.

            • Couple
              7.8

              The room is beautiful, as are the grounds, pools, and restaurants. We loved to meal options each night, though the food was not fabulous.

              The food was not great and the drinks were very watered down and low quality.

            • Couple
              8.2

              the room was nice and clean. the concierge was very helpful. also, the food was very varied.

              the first one is that u have to pay 20$ to get a wifi access. the second is that there is not even a hot-tub/sauna for free use. you have to pay for the spa.

            • Family with children
              7.4

              Food was good and facility is constructed in a nice way

              It was too expensive hotel is built on a big area so walking between areas takes a long time rooms have a "damp"smell

            • Couple
              5.0

              Nothing really. We wanted to try a all-inclusive for a few days. Hopefully it was only two days and for sure we'll now avoid such resort hotels in the future.

              Check in / out are just horrible. You really feel like livestock from arrival till departure. Consider this hotel as a jail for which you have to pay. It is far from everything / site to visit and it is hardly feasible to get out of this resort for an excursion (and pricy). Hopefully we were in car and we helped a few people met on site to escape this prison for a few hours. Be sure everything is checked when going out/in the hotel using your own car. I felt we had to pass the custom each time you are using your car. Restaurants are all inside and air conditionned (nothing outdoor). In addition while restaurants are not fully booked (around 30% of capacity during our stay), the hotel staff will refuse your booking unless you pay to register. Room smelt mould and again, we are far from a 5-star hotel services and comfort. All in all, people sho'd seriously consider the purpose of their trip before booking this hotel. If you objective is a 12h per day drink in the hotel pool, then why not (but cocktails are so so) if you want to discover the area then you should avoid it at all cost. You ll have better services, comfort and value for money by booking traditionnal hotel and having the restaurant separately.

            How to reach hotel

            hotel Grand Riviera Princess Hotel - Playa del Carmen Playa del Carmen location
            Show big map »

            Hotel Address:

            Prolongaci¿N 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

            Get directions
            City Center
            • Playa del Carmen
              4.4 mi
            Airports
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              672

            Hotel Awards

            MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Mexico

            Use Badge